⏰ Do Now — Start Here
How would you professionally respond if a staff client said, "I don't like it, make it better" with no other details?
This is a real client, not a hypothetical one
Treat every request the same way a professional studio would treat a paying client: confirm the brief, communicate proactively, and get sign-off before production. The staff member's satisfaction is part of the grade.
🎯 Today's Big Question
- How do we present a draft to a real staff client and manage their feedback professionally?
📈 By the End of Today, You Will Be Able To
- Present a draft to the requesting staff member clearly and professionally.
- Record specific, actionable feedback rather than vague impressions.
- Revise the work based on that feedback and obtain final sign-off before production.
🧰 What You'll Need
- Draft of the live job
- Feedback log (shared Doc)
📋 Your Plan for Today
Day 1: Present & Log Feedback
- Do Now (5 min): how would you professionally respond to vague feedback? Mini-lesson (8 min): how to present a draft and log feedback professionally -- this is the same "I notice / I wonder" habit built back in 9th/10th grade critique and rehearsed all through Grade 11's client projects, now running for real.
- Independent/team work (27 min): present the draft to the client (in person or via a shared link/email) and log their feedback specifically and completely.
- Debrief (5 min).
Day 2: Revise & Sign-Off
- Do Now (5 min): what's one piece of feedback you're addressing today? Independent/team work (35 min): revise based on the logged feedback -- a real client asking for changes to a first draft isn't a sign anything went wrong; it's the job.
- Confirm sign-off (5 min): get final sign-off from the client before moving to production.
📚 Key Words
- Sign-Off
- A client's explicit approval that a design is finished and ready for production.
- Revision Round
- One complete cycle of presenting a draft, collecting feedback, and making changes.
✅ What Your Finished Work Should Include
Feedback log checked for specific, actionable notes; final version checked against explicit client sign-off.
Exit Ticket: What is one piece of client feedback you got, and exactly what you changed because of it?
📊 Before You Leave
Quick, anonymous class check-in -- takes less than a minute.
🔗 Want to Learn More?
- No extra links for this lesson.
🚀 The Extra Mile
Cross-Class Connection: The same feedback-and-revision cycle an English class draft-to-final-essay process uses.
Career Connection: Managing client revisions gracefully is a named, essential skill across every client-facing career on this site.
Go further -- turn this into a portfolio piece:
- Track and present your actual revision history on a real job as a before/after case study. Start here: pull your very first draft and your most recent version side by side before writing anything about what changed.
- Write a "how to handle client feedback" one-pager for new studio members, based on what you actually learned. Start here: write down the single piece of feedback that was hardest to hear, and open the one-pager by explaining how you handled that one.