Grade 9 โ€ข Unit 1: The Client & The Designer โ€ข Lesson 7 of 32 โ€ข 1 Day

Communicating Like a Professional

๐Ÿ—“๏ธ Before Class: Teacher Prep

๐Ÿ–จ๏ธ Student Handouts (print, one per class day)

Word + picture + definition + a short writing task for that day's vocabulary, in English, Spanish, French, Arabic, and Simplified Chinese.

๐Ÿ–ฅ๏ธ Slide Deck (project or share with students)

Short, on-the-board pacing slides for today's Do Now, agenda, vocabulary, and exit ticket -- the full detail lives in the handout above, not here.

๐Ÿง‘โ€๐Ÿซ Substitute Teacher Guide

A scripted, step-by-step runsheet for today's class -- hand this to anyone covering the room who doesn't know the daily routine.

Learning to Explain Your Work

Making something is only half the job -- a designer also has to be able to explain it: what you made, why you made the choices you did, and what problem it solves. This is its own skill, separate from the design itself, and it's just as important: it's how you'll write portfolio descriptions all year, defend your work in Grade 11's PBAT presentation, and talk about your skills in a real job interview. Start practicing it now, in small ways, every time you finish something -- don't wait until it's being formally graded to try putting it into words.

๐ŸŽฏ Essential Question

๐Ÿ“ˆ Learning Objectives

By the end of this lesson (1 Day), students will be able to:

  1. Identify at least 3 habits of professional communication with a client.
  2. Draft a short, professional email or pitch-meeting script.
  3. Explain how tasks should be divided when more than one designer works on a project.

๐Ÿ“ Standards Alignment

CDOS (Career Development & Occupational Studies)

ACP (Adobe Certified Professional) Photoshop Exam Objectives

๐Ÿ“š Key Vocabulary

Professionalism
Conducting yourself and your communication in a way that builds trust and a good reputation.
Co-Worker Communication
Clearly defining who is doing what on a shared project, ideally before work begins.

๐Ÿงฐ Materials & Tools

๐Ÿง  Do Now (Warm-Up)

What do you already know about communicating with a client professionally? Jot down 2 ideas.

๐Ÿ“‹ Main Workshop / Lesson Sequence

  1. Do Now + review of Unit 1 so far (purpose/audience, copyright, project management) (5 min).
  2. Mini-lesson: compare an unprofessional vs. professional client email side by side -- what makes the difference? (10 min).
  3. Guided writing: as a class, draft the opening lines of a professional pitch-meeting introduction (10 min).
  4. Independent practice: students draft their own short professional email responding to a sample client request, using the template (15 min).
  5. Partner share: read your email to a partner and get one piece of feedback (5 min).

โœ… Assessment & Exit Ticket

Emails collected and checked against a short 'professionalism checklist' (greeting, clear ask, polite close, no slang).

Exit Ticket: What is one thing you would NEVER say to a client, and what would you say instead?

๐Ÿ“Š Pull up the anonymous Class Check-In for students to fill out before they go.

๐Ÿงฉ Differentiation & Accommodations

English Language Learners: provide translated or bilingual glossaries, visuals, and sentence frames; pair with a peer for meaningful participation. Students with IEPs: provide extended time, step-by-step checklists, and one-on-one or small-group support as specified in each student's plan. Attention-related needs: break the task into smaller steps, use visual timers, and minimize distractions. Students who finish early: extend the task by adding a second design variation, mentoring a classmate, or writing a short reflection connecting today's skill to a career pathway.

๐Ÿ”— Resources & References